http://onstarconnections.com/forums/ Forums » Recent Posts en Thu, 11 Mar 2010 15:13:20 +0000 http://onstarconnections.com/forums/topic.php?id=57#post-213 Wed, 10 Mar 2010 02:07:57 +0000 socialstacy 213@http://onstarconnections.com/forums/ <p>Thanks for all the suggestions we are always looking at ways to improve our service. </p> <p>@xmcanadian - The phone number of the person calling you will be displayed if your Impala is equipped with the required radio. Which model do you have? It is a 2009, correct? </p> http://onstarconnections.com/forums/topic.php?id=57#post-212 Thu, 04 Mar 2010 23:04:26 +0000 tmoneyr523 212@http://onstarconnections.com/forums/ <p>Christopher you&#39;re a wee bit late.. I made that suggestion like 6-7 months ago and it&#39;s already a feature on their upcoming OnStar app. Lets just hope they bring that application to other vehicles shortly after the Volt! </p> http://onstarconnections.com/forums/topic.php?id=57#post-211 Thu, 04 Mar 2010 08:20:39 +0000 xmcanadian 211@http://onstarconnections.com/forums/ <p>I love my Onstar and I have the Directions service. What I would like to see from Onstar:</p> <p>-Volt iPhone app that includes other vehicles besides the Volt (2009 Impala)</p> <p>-Mapquest expanded to Canadian market with Directions service</p> <p>-Virtual Advisor also in Canadian market</p> <p>-When I place a call using OnStar it tells me the number I am going to be calling on the screen I would like to see the number of the person calling me show on the screen. Since I call forward my cell phone to my OnStar because using a cell phone here is illegal.</p> <p>I love OnStar I have had it for almost a year and its the greatest service.</p> <p>Thanks for taking interest in our suggestion in making the service greater </p> http://onstarconnections.com/forums/topic.php?id=57#post-210 Thu, 25 Feb 2010 16:54:55 +0000 Christopher 210@http://onstarconnections.com/forums/ <p>Just a thought, many people pay to have aftermarket remote start installed in their vehicle myself included. I know OnStar can disable the engine in a stolen vehicle situation, can they make it start too? Maybe make it where it can be done with a application on any cell phone with capability to download applications. </p> <p>Pro:<br /> *Unlimited range to start car<br /> *Nothing aftermarket added to vehicle<br /> *Possibly include charge in standard fee</p> <p>Con:<br /> *Increase volume of calls OnStar Centers</p> <p>Just thinking out loud. Thanks for listening. </p> http://onstarconnections.com/forums/topic.php?id=57#post-209 Tue, 23 Feb 2010 20:38:48 +0000 socialstacy 209@http://onstarconnections.com/forums/ <p>Hi Grant - Read your post am sorry about any issues you are having. I&#39;d like to get you in contact with someone here at OnStar to help with your issue. Please watch your email, they will be sending you a message. </p> http://onstarconnections.com/forums/topic.php?id=57#post-208 Tue, 23 Feb 2010 14:11:11 +0000 grant 208@http://onstarconnections.com/forums/ <p>I suggest improving customer service to serve the customer wholly--from end to end. When OnStar works, it&#39;s great. But when it fails and technical assistance is called in, it requires talking with at least two people, holding for 15-20 minutes and then not reaching a solution. Whether by phone or by email, OnStart has repeatedly failed to contact me to give a status update as promised and has failed to resolve the problem within its prescribed timeframe of 3-5 days. </p> http://onstarconnections.com/forums/topic.php?id=77#post-206 Fri, 12 Feb 2010 18:18:19 +0000 Christopher 206@http://onstarconnections.com/forums/ <p>I was driving my 2008 Envoy and the stabletrak light popped on then stayed on. I pressed the blue button and requested a diagnostic report and advised the advisor of the indicator light. The blue star advisor happily ran the report which showed a possible faulty steering wheel sensor. The advisor then contacted my preferred dealership and advised them of what the report showed. Then the advisor put me in direct contact with the service department to set an appointment for repair. The sensor was the problem and replaced the next morning. Thank you OnStar! </p> http://onstarconnections.com/forums/topic.php?id=76#post-205 Wed, 03 Feb 2010 00:43:23 +0000 onstarpatty 205@http://onstarconnections.com/forums/ <p>This past Saturday, my sister and I attempted to make the show again. My sister drove to my house and we got in my car that is equipped with OnStar. I am happy to say that we made it on time to the theater to see Avatar, thanks to OnStar! I know that I can trust the directions from OnStar as opposed to the Garmin. We liked the movie but didn&#39;t know it was going to be 3 hours long! </p> http://onstarconnections.com/forums/topic.php?id=66&page=2#post-204 Thu, 28 Jan 2010 01:31:33 +0000 mhurs1 204@http://onstarconnections.com/forums/ <p>On Star is awesome. I love the peace of mind that it gives me. I have it on my pickup and my car. The On Star staff members are always so helpful and friendly. Keep up the good work! </p> http://onstarconnections.com/forums/topic.php?id=76#post-203 Sat, 23 Jan 2010 17:43:21 +0000 onstarpatty 203@http://onstarconnections.com/forums/ <p>My sister picked me up to go see Avatar at a theather we have never been to. It should have been a 20 min trip, after 45 min she pulled out her Garmin and put in the theather. We ended up at the wrong theather and missed the movie. I am driving next Saturday because I have OnStar and with OnStar I don&#39;t get lost. </p> http://onstarconnections.com/forums/topic.php?id=66&page=2#post-202 Fri, 22 Jan 2010 20:26:56 +0000 jasbre7012 202@http://onstarconnections.com/forums/ <p>I love Onstars hands free phone service. If I run out of battery on my cell phone I always have my Onstar phone as a back-up. I will not buy a car that doesn&#39;t have ON-star in it. </p> http://onstarconnections.com/forums/topic.php?id=66&page=2#post-201 Thu, 21 Jan 2010 22:40:51 +0000 jellokites 201@http://onstarconnections.com/forums/ <p>Send me a mug too! We now have OnStar after a horrible accident my son and I were in. I am thankful to have it in case another emergency should occur (hopefully not!) </p> http://onstarconnections.com/forums/topic.php?id=62#post-200 Thu, 21 Jan 2010 22:39:18 +0000 jellokites 200@http://onstarconnections.com/forums/ <p>My scariest situation in a car happened in September 2008. I was about the exit off the freeway with my 2 year old son in the backseat. We were in a Chevy Malibu not equipped with OnStar. Traffic was backing up in the exit lane, and I began to slow down. The Truck in front of me stopped hard. I stopped as well and did not hit the truck. However the Envoy behind me slammed into my trunk, which then forced my car to hit the truck in front of me, and then the truck hit a mini-van. The air bags went, off, which was a scary thing to happen. I was sandwiched in and could not get out of the driver side door. I had to get out on the passenger side door to get to my son. We were both ok, just sustained a few bumps and bruises.<br /> There must have been an angel with us, because the car was totaled, yet the inside kept us protected. My cell phone had died and a bystander let me use it to call my husband.<br /> We now have OnStar on our car, in case another situation happens again. </p> http://onstarconnections.com/forums/topic.php?id=75#post-199 Thu, 21 Jan 2010 21:44:54 +0000 OnStar 199@http://onstarconnections.com/forums/ <p>How many miles will you put on your vehicle this year? Are you eligible for a low-mileage discount? Have your driving patterns changed because of the economy so that you are now driving less? </p> http://onstarconnections.com/forums/topic.php?id=74#post-198 Wed, 20 Jan 2010 23:33:03 +0000 escalade3215 198@http://onstarconnections.com/forums/ <p>I had the light come on my 08 Escalade one call to Onstar and a quick check and the fault was done to the fuel cap, could have cost me a fortune going to the dealer, plus it&#39;s cool to show your friends what Onstar can do. They have always been there when I have needed them. </p> http://onstarconnections.com/forums/topic.php?id=73#post-197 Wed, 20 Jan 2010 23:29:40 +0000 escalade3215 197@http://onstarconnections.com/forums/ <p>Had to call onstar to unlock the car, what a life saver could have cost me a lot in time and money. </p> http://onstarconnections.com/forums/topic.php?id=71#post-195 Tue, 19 Jan 2010 21:29:46 +0000 skeetholland 195@http://onstarconnections.com/forums/ <p>Yes. They will be there the next when you turn your car on again. </p> http://onstarconnections.com/forums/topic.php?id=72#post-194 Tue, 19 Jan 2010 21:09:38 +0000 erichibb95 194@http://onstarconnections.com/forums/ <p>The Avalanche immediately responded to the crash and the police were called... luckily no injuries! Thank You OnStar </p> http://onstarconnections.com/forums/topic.php?id=62#post-193 Tue, 19 Jan 2010 20:31:47 +0000 tunzioni 193@http://onstarconnections.com/forums/ <p>My Scariest Story was I got T-Boned Blind Sided by an Uninsured Unregistered Driver. As She hit me I proceded to crash through a fence in Cape Cod. Me and my Passenger Banged Heads and everything seemed like it was in Slow Motion.... We were OK in my Oldsmobile But the Peeps who hit me went flying through the windsheild of their car...<br /> They had many Injuries...<br /> Today as I come up on any Intersection I flinch... Based on that accident 20 Years ago.... </p> http://onstarconnections.com/forums/topic.php?id=66&page=2#post-192 Tue, 19 Jan 2010 20:26:10 +0000 tunzioni 192@http://onstarconnections.com/forums/ <p>Love Onstar Have it on both my vehicles.... Comforting to know Its there when I need it... </p> http://onstarconnections.com/forums/topic.php?id=66&page=2#post-191 Tue, 19 Jan 2010 20:23:05 +0000 curly114 191@http://onstarconnections.com/forums/ <p>Just renewed my OnStar. Love the Navigation, even the guys with portable gps are jealous!! </p> http://onstarconnections.com/forums/topic.php?id=66&page=2#post-190 Tue, 19 Jan 2010 19:57:54 +0000 zielinab 190@http://onstarconnections.com/forums/ <p>Have taken advantage of OnStar a couple of times now. Won&#39;t buy another new car without Onstar, that&#39;s for sure. </p> http://onstarconnections.com/forums/topic.php?id=57#post-189 Tue, 19 Jan 2010 19:49:10 +0000 djo165 189@http://onstarconnections.com/forums/ <p>I sometimes use the Virtual Advisor to give me information about a couple of saved routes that I frequently drive. I have noticed that the information about wrecks and delays along those routes is sometimes a bit old. It also will say something like &quot;Estimated delay is&quot; but then offers no time. I don&#39;t currently have the Directions &amp; Connections plan, and really don&#39;t need it. But I would LOVE to have accurate, timely information about wrecks, traffic jams, and delays. XM is helpful on this as well, but not always as specific as one might like. </p> <p>P.S. Can I have a travel mug? :-) </p> http://onstarconnections.com/forums/topic.php?id=57#post-188 Tue, 19 Jan 2010 19:29:04 +0000 mullins501 188@http://onstarconnections.com/forums/ <p>Love it but there&#39;s always room for improvement! All of the above suggestions are on the mark! Having Onstar in portable format would be great. I do not use Nav much so I cannot comment in depth.<br /> As far as hands-free calling...it&#39;s wonderful and so much safer than cell! But, the minutes should roll over and there could be a bonus feature for those of us who use minutes more frequently. Of course, it needs to be more reasonable price-wise as the minutes are expensive compared to cell minutes.<br /> My last suggestion would be to improve the voice recognition system. I ahve learned that if I speak sharply and quickly, it comprehends. But, if I use my normal tone, it cuts me off.<br /> Overall, am very happy with it and would not purchase a vehicle without it! </p> http://onstarconnections.com/forums/topic.php?id=66#post-187 Tue, 19 Jan 2010 19:28:17 +0000 bladewing51 187@http://onstarconnections.com/forums/ <p>Onstar is a great service, its my 2nd or 3rd year with the service, wouldn&#39;t go without it on my Sierra. I had a problem with my boat trailers wheel bearing seizing up after the shop used the wrong grease on the wheels. A quick call to onstar and I had the names and numbers of the closest trailer repair shops and tow truck. Nice work.</p> <p>Can I have a mug please? :) </p> http://onstarconnections.com/forums/topic.php?id=66#post-186 Tue, 19 Jan 2010 19:09:18 +0000 scott44 186@http://onstarconnections.com/forums/ <p>Saw the Facebook mug offer as well. I&#39;m now on my 2nd car with OnStar...and wouldn&#39;t buy another car without it. Recently needed a tow truck to pull me out after getting stuck in the snow...hit the OnStar button and they got me help fast. </p> http://onstarconnections.com/forums/topic.php?id=14#post-185 Tue, 19 Jan 2010 18:40:52 +0000 monte04carlo 185@http://onstarconnections.com/forums/ <p>im a teen and i feel safer...it it worked haha :D...but if anyone hits me in my first car hopefully you guys send police before i get out the car....haha </p> http://onstarconnections.com/forums/topic.php?id=41#post-184 Tue, 19 Jan 2010 18:38:25 +0000 monte04carlo 184@http://onstarconnections.com/forums/ <p>i am having that same problem with my car i have a 04 Monte Carlo intimadator SS supercharged...i just got it its my FIRST CAR and im 18...and its the only thing in that car i was really excited about to use...i mean besides the gas pedal meeting the floor haha :P but i really wish they would come out with a digital upgrade </p> http://onstarconnections.com/forums/topic.php?id=66#post-183 Tue, 19 Jan 2010 18:30:43 +0000 monte04carlo 183@http://onstarconnections.com/forums/ <p>i love on-star especially when i had my 08 equinox but now i have an 04 Monte Carlo intimadtor SS supercharged and because its analog i cant use it :(...my mother use to make me so mad on road trips....i would be jamming out and she would call my car and screw it all up on me lol....but i wish on-star could find a way so i can use it on my new-old car because its analong </p> http://onstarconnections.com/forums/topic.php?id=66#post-182 Tue, 19 Jan 2010 18:28:08 +0000 joyjrb 182@http://onstarconnections.com/forums/ <p>Love my OnStar!!!!<br /> I have mainly used it for turn by turn navigation. But, it also gives me a sense of security knowing it&#39;s there in an emergency, if I lock myself out, etc. </p> http://onstarconnections.com/forums/topic.php?id=71#post-181 Tue, 19 Jan 2010 18:26:58 +0000 csondgeroth 181@http://onstarconnections.com/forums/ <p>Do the directions stay loaded if you go off track, stop and shut off the car? </p> http://onstarconnections.com/forums/topic.php?id=66#post-180 Tue, 19 Jan 2010 18:22:42 +0000 ZodiacSigil 180@http://onstarconnections.com/forums/ <p>I loved the turn by turn navigation, I loved knowing that if I got locked out or couldn&#39;t remember where I parked in a big parking lot all I had to do was call and get a signal sent and voila... I also felt safe in the knowing that if... IF... I got into an accident, OnStar would get a signal and send emergency services... My car was totaled on January 9th 2010... even though the OnStar did not connect, and I was explained why, I still believe in OnStar! </p> http://onstarconnections.com/forums/topic.php?id=66#post-179 Tue, 19 Jan 2010 18:20:27 +0000 mumto3kids 179@http://onstarconnections.com/forums/ <p>I would also like one of those free mugs. I just recently bought a vehicle that had to have the OnStar updated,I have updated 3 vans now. This is how much I love my OnStar and when I had my wreck OnStar was there for me. I would like to get a free trial of those turn by turn directions when we go on vacation. Thanks for everythig OnStar! </p> http://onstarconnections.com/forums/topic.php?id=66#post-178 Tue, 19 Jan 2010 18:14:22 +0000 camarokidrs 178@http://onstarconnections.com/forums/ <p>Thanks Onstar! </p> http://onstarconnections.com/forums/topic.php?id=70#post-177 Tue, 19 Jan 2010 18:08:31 +0000 marcheld 177@http://onstarconnections.com/forums/ <p>I was driving up the Garden State Pky when I blew a tire on my Camper. The Onstar advisor was able to guide me to the nearest tire store that stocked my specific tire size. The dealer put on the new tires while we had lunch. Continued on our journey losing only about an hour and a half. </p>