Archive for August, 2009

“I’ve only had my Acadia for 8 months and I never thought I would use the emergency button. But on our way home from downtown on a rainy night in Denver, my 13 month old nephew had a seizure in the backseat.”

Carol Robertson's Chocolate Lab "Toby"

“In the early hours of August 25th, I was on my way to the emergency veterinary clinic with my geriatric Chocolate Brown Labrador named Toby who had just suffered a stroke.”

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I’m there to help our subscribers out of their crises.

I’m currently an Emergency and Crisis Assist Advisor and have been with OnStar for nine and a half years. During crises like hurricanes, floods and forest fires, I help our customers with their particular situations.

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During a crisis event, we know our subscribers’ needs.

Crisis Assist is a valuable service we offer our subscribers in addition to many other OnStar services. Advisors are trained to help subscribers get through a variety of disasters, direct them to food and shelter, and help keep them in touch with loved ones.

“Be prepared” is the best advice when a hurricane is blowing in.

Even after feeling the threat of five major hurricanes — all Category 3 or stronger — last year, a poll [...]